A shared service has been created between Hertfordshire County Council and Essex County Council to deliver Hertfordshire's digital inclusion programme over the next 11 months.

This dynamic partnership, led by the dedicated Digital Essex team, is set to boost the digital inclusion landscape across the region.

Hertfordshire County Council's externally facing digital programme, Towards Digital Growth, has recently transitioned over to sit within the Hertfordshire Futures (previously LEP) portfolio. This move will support the continued expansion of the programme beyond its original focus of digital infrastructure delivery to further include Digital Inclusion, mobile coverage and exploration into advanced technology.

Sophie Mance, Towards Digital Growth Project Manager, said: "I'm thrilled we've been able to launch the shared service between the two counties, it marks a significant step forward in our mission to ensure every resident has the opportunity to thrive in the digital age. By combining our strengths, we’re not just expanding access—we’re building a more inclusive, connected future for both Hertfordshire and Essex."

Building on the success of the Digital Essex programme, this collaboration will leverage existing resources, expertise, and networks, to ensure residents thrive in the digital world. The shared service aims to: 

• Expand access to provide more residents with digital skills training, devices, and support services, empowering them to navigate the digital world with confidence.
• Maximise efficiency by leveraging existing resources, such as the Digital Help Finder tool, we’ll streamline efforts and boost productivity.
• Empower communitiesand equip individuals with the tools to open doors to employment, education, and online services.
• Encourage collaborationand strengthen partnerships with stakeholders to enhance service delivery and impact.
• Bridge the digital divide, creating a more inclusive community where everyone benefits from digital technology.