Broadband providers need permission from the landowner or freeholder to access a block of flats and install fibre infrastructure. Speak with your freeholder to encourage them to grant access. You can also help by engaging with commercial broadband providers and acting as a digital champion, facilitating conversations between both parties.

There are several reasons why your Wi-Fi might not be working as it should. Have you tried any of the following: Move the position of your router - blockers such as chimneys, furniture and other electronic signals can all interfere New router – If you have remained loyal to your provider you may now have outdated equipment. Contact your provider to see whether it's time for an upgrade Reduce your connected devices – Do you have several devices connected to your Wi-Fi and therefore competing for bandwidth? How many of these devices needs to be connected at all times?

An ISP or Internet Service Provider is the company that you buy your broadband package from. A Network Operator builds the broadband network and depending on their business model, often sells on the wholesale access for ISPs to then sell their broadband product.

Digital Hertfordshire are currently developing an action and engagement plan to boost mobile coverage across the county. This will help identify specific areas of need across all Mobile Network Operators. The team will also create an engagement plan to boost local buy-in and operator interest.