Social Tariffs
If you receive Universal Credit, Pension Credit or certain other benefits, you might qualify for a social tariff. This is a cheaper broadband or phone deal, with no mid-contract price rises, for people on lower incomes.
How to get a social tariff: Contact your current broadband or phone provider and ask whether they offer a Social Tariff and if you're eligible.
Compare providers available packages on the Ofcom website
Choosing The Right Package
Before renewing or switching providers, think about how you use the internet. If you mainly browse the web, shop online, stream TV or make video calls, you may not need the fastest package available. Use the Broadband Savvy speed checker to find out what speed is right for your household.Broadband Savvy: What broadband speed so I need?
Check how much mobile data you use each month through your provider's app or by contacting them directly. If you're regularly using less data than your allowance, switching to a smaller data package could save money. MoneySavingExpert: Mobile Data Calculator
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Free Mobile Data Through the National Databank
The National Databank provides free SIM cards and mobile data to eligible people, helping them stay connected to essential online services.
You may be eligible if you:
- Are aged 18 or over
- On a low income
You must also qualify in at least one of the following statements:
- Have no access or insufficient access to the internet at home
- Have no or insufficient access to the internet when away from the home
- Cannot afford their existing monthly contract or top up
Visit the O2 website for more details or visit your local branch and ask for the national databank.
